Terms of Use
1. Introduction
The information presented in this document pertains to the Franoe online store found at www.franoe.com, operated by Fragrance Note Aroma Sdn Bhd (Company No. 202101038875, Registration No. 1439175-M), trading as Franoe.
Throughout these terms and conditions, Fragrance Note Aroma Sdn Bhd is referred to as “Franoe.”
By accessing any part of www.franoe.com , you are indicating your agreement to be bound by these Terms of Use and the Franoe Privacy Policy.
All purchases of Products from this website are subject to these Terms of Use, the Franoe Privacy Policy, and the Terms of Trade.
2. Disclaimer
The content on this website is intended for general information purposes only. It should not be regarded as advice, including legal or medical advice. Franoe makes no warranties or representations regarding the accuracy, reliability, completeness, or currency of the information on this website. Use of the information should involve validation from appropriate sources and obtaining professional advice when necessary.
Franoe does not guarantee that the website is free of computer viruses or defects, and it does not ensure continuous or uninterrupted access to the website.
3. Limitation of Liability
Franoe accepts no responsibility for incorrect, incomplete, or misleading information on this website or linked sites. Franoe will not be liable for any loss, damage, cost, or expense arising from reliance on the information provided. If conditions and warranties implied by law apply, Franoe limits its liability to the resupply of services and goods or reimbursing the cost of that resupply.
4. Intellectual Property
Copyright: All content on this website, including text, graphics, logos, and media, is the property of Franoe or its affiliates and is protected by international copyright laws.
Trademarks: Franoe’s name, graphics, logos, and other marks are trademarks (both registered and unregistered) of Franoe or its affiliates and may not be used without Franoe’s express prior written consent.
5. License and Site Access
Franoe grants you limited personal access to this site. You may not download, modify, or exploit the site without Franoe’s express consent. Commercial use, collection of product information, and derivative use are prohibited without written permission.
6. Third Party Websites
Franoe is not responsible for third-party website content linked from this site, including any damage or loss incurred from visiting such sites.
7. Terms of Trade
Purchases through this website are subject to Franoe’s Terms of Trade (see Orders & Shipping).
8. Privacy
Personal Data provided by you via this website is handled as described in Franoe’s Privacy Policy.
9. Security
Credit card transactions are processed by authorized banking institutions. Franoe does not collect credit card information. While efforts are made to secure information, internet transmissions are not entirely secure.
10. Cookies
Cookies are used on this website to gather information about your computer and enhance your experience. You can adjust your browser settings to refuse cookies, but this may affect website access.
11. General
Franoe may change these terms and conditions by publishing a revised version on this website. The applicable law is that of Malaysia, and disputes are subject to the jurisdiction of Malaysia courts.
In the event of disputes, the English version of these Terms and Conditions takes precedence over the Malay version.
Last updated: [December 2023]