ASK ME


Q1. What exactly are essential oils?

Essential oils are concentrated extracts derived from plants through methods like distillation or cold-pressing. They capture the unique aromas and beneficial properties of the plants they come from.

Q2. How do you source your essential oils?

We take pride in sourcing our essential oils from trusted suppliers and responsible farms.

Q3. Are your essential oils 100% pure and natural?

Absolutely. Our commitment is to offer essential oils that are completely pure and natural. We ensure our products are free from synthetic additives, impurities, and artificial fragrances.

Q4. Do you dilute your essential oils?

No, our essential oils are not diluted. We provide you with oils in their concentrated form, so you experience the true strength and benefits of the plants.

Q5. What are the different ways to use essential oils?

There's a wide range of uses for essential oils. They can be added to diffusers for aromatherapy, combined with carrier oils for massage, incorporated into homemade skincare or cleaning products, and more. Always follow recommended guidelines and conduct a skin patch test before applying topically.

Q6. Are your essential oils safe for direct skin application?

Yes, you can use our essential oils on your skin when properly diluted with a suitable carrier oil. However, it's important to do a patch test on a small area of skin before widespread application to avoid any potential adverse reactions.

Q7. Do you conduct animal testing?

No, our commitment to ethical practices extends to avoiding any animal testing. We adhere to European legislation (Art. 4a, 76/768/EEC; Art. 18, 1223/2009/EC) that forbids such practices.

Q8. How should I store my essential oils?

To maintain the potency of your essential oils, store them in a cool, dark place, away from sunlight and heat. Ensure the caps are tightly sealed to prevent oxidation.

Q9. Can I use essential oils during pregnancy or while nursing?

It's best to consult a healthcare professional before using essential oils during pregnancy or nursing, as some oils may not be suitable in these situations.

Q10. Are there any age restrictions for using essential oils?

Certain essential oils may not be suitable for babies, children or specific age groups. Always refer to usage guidelines and consider individual sensitivities.

Q11. Can essential oils be ingested?

We recommend against ingesting essential oils without professional guidance. They are highly concentrated and can be toxic if not used correctly.

Q12. Can I mix different essential oils together?

Certainly! Mixing essential oils can create unique blends with combined benefits. We encourage you to explore and find what suits your preferences.

Q13. How can I become a part of your community?

We'd love to have you! Join our newsletter for updates, tips, and exclusive offers. You can also connect with us on social media to engage with our community.

Q14. Do you offer refunds or returns?

We stand by the quality of our products. If you're not satisfied, please contact us for more information.

Q15. Are there any allergens in your essential oils?

While our essential oils are pure, some individuals may be sensitive to specific compounds. Always check the ingredient list and perform a patch test if unsure.

Q16. How can I get in touch with your customer support?

We're here to assist you! Feel free to contact our dedicated customer support team through our website or email. Your satisfaction is our priority.

If you have more questions or need further assistance, don't hesitate to reach out. We're here to ensure your journey with our essential oils is enriching and satisfying.

Q17. How to use essential oils?

Bath & Shower

The essential oil is inhaled through the aromatic steam, as well as being absorbed by the skin. For adults, add up to 5 drops in 2 tbsp bath oil, shower gel, or carrier oil. For children over 2 years old or adults with sensitive skin, reduce the amount to up to 2 drops per 2 tbsp. Not suitable for children under two years old.

Inhalation

This technique helps to clear your head and nose. For adults, add 4–6 drops to a bowl of steaming water, pace a towel over your head and breathe. Children over 2 years old, adults with sensitive skin and asthmatics should not inhale directly. Instead, place the bowl of hot water with added oils in the room nearby. Not suitable for children under two years old.

Massages

Relaxes your body and mind while helping to soothe aching muscles. For adults, use up to 15 drops in 2 tbsp of base oil. For children over 2 years old or adults with sensitive skin, use up to 6 drops in 2 tbsp of base oil. Not suitable for children under two years old.

Diffusers & Burners

A natural air freshener, this technique creates a relaxing ambiance and mood. For adults, add 1–3 drops in a diffuser or burner. For children over 2 years old, add 1–3 drops in a diffuser. Not suitable for children under two years old.

Q18. Is there anything we need to be aware of using essential oils?

Do not use undiluted essential oil on the skin. Do not ingest. For external use only. Avoid contact with the eyes. Keep out of the reach of children and pets. Flammable. Use within 12 months of opening. Store in cool and dark place.